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Wine educator | Guest service

7 September 2021



As a wine educator you are responsible for providing exceptional luxury service to our guests.

Your primary role is to create a memorable relaxing experience while hosting and educating our guests.

Sell and promote our wines and wine collections.

Responsibilities:

Guest Service/ Hospitality:

  • Deliver exceptional hospitality to all guests through food and wine experiences and ensuring a fun, refreshing and memorable experience.

  • Maintain fast accurate high touch guest service and ensure all products and experiences are consistent with company standards and policies.

  • Enthusiastic, passionate and dynamic communication style with the ability to speak and engage with guests.

  • Ability to develop relationships with guests to convert to wine club members.

  • Follow all alcohol safety and regulatory policies.

  • Quickly recognizes signs that a guest should not be served and takes appropriate actions.

  • Maintains retail areas keeping them neat, well stocked and organized throughout the day.

  • Performs standard duties including greeting customers, conducting tours periodically, providing wine education and operation of cash register and credit card machine.

  • Assist with the “opening” and “closing” of Visitor Center, POS systems, stocking, inventory, and other various duties

  • Supports keeping Visitor Center up to company standard with regards to safety, cleanliness and neatness in all facility areas inside and out, and customer accessibility.

Wine experience Valpolicella
DISCOVER VALPOLICELLA

WINE TASTING

Discover our land with its traditions, wines and food and wine products

From:

€ euro 55
Wine tasting in Verona centre
DISCOVER VALPOLICELLA

WINE TASTING VERONA CITY

Taste Valpolicella wines in a  exclusive garden  in the center of Verona

From:

€ euro 55
Bike tour in Verona
AMARONE E-BIKE

BIKE TOUR AND TASTING

Ride in the vineyards e  along the paths of Alta Valpolicella

From:

euro € 100
Truffle hunt Italy
TRUFFLE HUNTING

EXCURSION WITH TASTING

Search for truffles with help  of the truffle dog and combine it with Amarone

From:

EUR  100
Olive Oil course
DISCOVER DOP OLIVE OIL

TASTING  OF PDO OILS

Learn more about yours  knowledge about Italian oil and discover the DOP

From:

€ euro 55
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Champagne Aperitif

WINE TASTING

Enjoy a luxurious Champagne-based aperitif

From:

€ euro 100